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The effect of telephone support groups on costs of care for veterans with dementia


Wray, Laura O., Shulan, Mollie D., Toseland, Ronald W., Freeman, Kurt E., Vásquez, Bob Edward, Gao, Jian


The Gerontologist, Volume: 50, No.: 5, Pages.: 623-631

Year of Publication



Purpose: Few studies have addressed the effects of caregiver interventions on the costs of care for the care recipient. This study evaluated the effects of a caregiver education and support group delivered via the telephone on care recipient health care utilization and cost.; Design and Methods: The Telehealth Education Program (TEP) is a manualized program of education and support designed for caregivers of veterans with moderate-to-severe dementia. One hundred fifty-eight spousal caregivers were randomly assigned to either the ten 1-hr sessions of TEP or the usual care (UC). Health care utilization and cost data were extracted from veterans Information System Technology Architecture databases and included outpatient, impatient eteran care recipients. Future studies of caregiver interventions should examine their effects on costs of care for the care recipients in addition to their effects on caregiver outcomes.;

Bibtex Citation

@article{Wray_2010, doi = {10.1093/geront/gnq040}, url = {}, year = 2010, month = {may}, publisher = {Oxford University Press ({OUP})}, volume = {50}, number = {5}, pages = {623--631}, author = {L. O. Wray and M. D. Shulan and R. W. Toseland and K. E. Freeman and B. E. Vasquez and J. Gao}, title = {The Effect of Telephone Support Groups on Costs of Care for Veterans With Dementia}, journal = {The Gerontologist} }


aged, aged, 80 and over, caregivers, dementia, economics, education, female, health care costs, health services, humans, male, methods, middle aged, new york, nursing, outcome assessment (health care), patient care management, prospective studies, psychology, telemedicine, telephone, utilization, veterans

Countries of Study


Types of Dementia

Dementia (general / unspecified)

Types of Study

Cost and service use study

Type of Outcomes

Service use or cost reductions (incl. hospital use reduction, care home admission delay)



Type of Interventions

Intervention for Carers, Technology (telephone, telecare, telehealth, robots, GPS)

Carer Focussed Interventions

Respite services, Training programmes / workshops including behavioural training


Remote monitoring – telemonitoring, telecare